Do you take custody of my funds?
- No. Your funds stay on your exchange account. We use API keys you generate to place trades on your behalf, and we reject keys that include withdrawal scope. You can revoke the link at any time.
Are you a registered investment adviser?
- No. Meet Zoro is a software-as-a-service product, not an adviser. Every pilot on the same mandate gets the same trades; we do not provide personalized investment advice. The mandate catalog is pre-built and not tunable by clients.
What exchanges do you support?
- Multi-platform at launch. We onboard exchanges as the pilot grows; what lands first depends on pilot feedback.
What jurisdictions do you operate in?
- We currently allow sign-ups from the US (excluding NY), Canada, the UK, EU, Australia, New Zealand, and Singapore. We waitlist other jurisdictions and explicitly block sanctioned jurisdictions. The exact list is subject to counsel review.
How do I know you're beating buy-and-hold?
- Every dashboard, every weekly summary, every conversation with Meet Zoro ends in the same comparison: how did we do versus buying Bitcoin and waiting? If the answer is worse, we say so — on the same screen, in plain English.
What happens if your strategy is losing?
- We tell you, soft alert at 30 days of underperformance, hard alert at 60 days. If your drawdown exceeds 1.5x the backtested max, the auto-rollback fires and trading pauses. You can pause or revoke at any time regardless.
How is my API key stored?
- Encrypted at rest with envelope encryption (KMS-wrapped per-row data key). Decrypted only inside the orchestrator process, only for the duration of a single order placement. Never returned to the webapp. Never logged.
What does it cost?
- One flat plan: $149/mo with a 14-day free trial. Live trading on your exchange account, trade-only keys, one-click kill switch, seven-year auditor-accessible log. No AUM fees, performance fees, or commissions.